Dry Fruit

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RETURN POLICY

Last updated May 15, 2024

Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for a full refund or an exchange. Please see below for more information on our return policy.

RETURNS

All returns must be postmarked within thirty (30) days of the purchase date. All returned items must be in new and unused condition, with all original tags and labels attached.

RETURN PROCESS

To return an item, please email customer service at help@dryfruitsystem.com to obtain a Return Merchandise Authorization (RMA) number. After receiving a RMA number, place the item securely in its original packaging and include your proof of purchase, then mail your return to the following address:

Dry Fruit System
Attn: Returns
RMA #
[Your Address Line 1]
[Your Address Line 2]
[City, State, Zip Code]
[Country]

Return shipping charges will be paid or reimbursed by us.

REFUNDS

After receiving your return and inspecting the condition of your item, we will process your return or exchange. Please allow at least thirty (30) days from the receipt of your item to process your return or exchange. We will notify you by email when your return has been processed.

EXCEPTIONS

The following items cannot be returned or exchanged:

● Items manipulated or damaged by customers

● Items damaged by third party delivery

For defective or damaged products, please contact us at the contact details below to arrange a refund or exchange.

Please Note

● Please note that we can’t do refunds or exchange of products you bought from local stores or third-party sites.

● You must contact the responsible store or distribution company to inquire about a refund or exchange. We limit our refunds and exchanges to products you purchased only through our store.